Medical Records Coordinator

Summit Spine and Joint CentersLawrenceville, GA
2d

About The Position

The Medical Records Coordinator processes requests for medical record retrieval from storage. The Medical Records Coordinator must excel at coordinating with patients, staff, providers, and other 3 rd party sources in providing accurate medical documentation while adhering to all relevant legal frameworks such as HIPAA.

Requirements

  • Proficiency with Microsoft Office applications, including Word, Outlook, and Excel
  • Strong attention to detail and commitment to HIPAA
  • Ability to work independently and as part of a small team
  • Strong interpersonal skills when working with external stakeholders
  • Strong written communication skills
  • Working knowledge of medical terminology and legal aspects of health information
  • Minimum 1-year Medical Records experience strongly preferred

Nice To Haves

  • Experience using eClinicalWorks preferred
  • Bachelor's Degree preferred, or equivalent combination of education, training, and experience
  • Certification as a qualified Medical Records practitioner preferred

Responsibilities

  • Process incoming requests for medical records while ensuring all responses conform to HIPAA requirements
  • Retrieve, sort, and scan medical records, medical appeals, and medical signoffs.
  • Download requests from fax inboxes, portals, secure email servers
  • Match requests with corresponding claims within the electronic medical record
  • File new medical records or external medical records as the need arises
  • Maintain active and discharged patient medical records
  • Notify relevant staff of incomplete medical records
  • Answer telephone calls from external record requestors
  • Perform clerical and support functions for the Medical Records department
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