Medical Records Coordinator Clinical Affairs, Administration & Operations

Boston University•Boston, MA

8d•$20 - $32

About The Position

The Medical Records Coordinator establishes and maintains organized medical records and files according to acceptable policies and procedures outlined in the Massachusetts BORIM Regulations. This role is responsible for managing patients' health records and history, including conducting audits, gathering and filing patient information, and processing records release papers. The incumbent must handle protected health information in a manner consistent with the Health Insurance Portability and Accountability Act of 1996 (HIPAA). The Medical Records Coordinator ensures that the medical records are organized, accurate, and complete. The MRC will create digital copies of paperwork and store the records electronically. The incumbent will transfer incoming medical records of GSDM patients quickly and accurately into their EHR. The incumbent will process all records release requests from patients, medical offices, attorneys, MA Chief Medical Examiners office, and the like. The incumbent will enter pertinent diary notes into the electronic health record system, answer phones, and provide customer service to patients, other facilities, other agencies, and other GSDM staff. The incumbent will respond to email requests for information and records. The incumbent will monitor multiple fax servers identifying, preparing, and grouping the documents for further processing and ultimately to be attached to the patient chart or to be seen by the provider. The incumbent will Scan both paper and electronic version documents and enter pertinent information for later attachment to the patient charts. The incumbent will review, commit and result in the documents received and enter them into the medical record software. The incumbent will review mail addressed to the records department. The incumbent will process outgoing and incoming patient mail including processing patient missed apt letters and patient dismal letters. The incumbent will assist with processing and scheduling external referrals for the postdoctoral programs. In addition, the incumbent will assist the school nurse with administrative tasks as it relates to incident reports at GSDM. Perform other duties as assigned.

Requirements

Establish and maintain organized medical records and files.
Manage patients' health records and history.
Handle protected health information in a manner consistent with HIPAA.
Ensure medical records are organized, accurate, and complete.
Create digital copies of paperwork and store records electronically.
Transfer incoming medical records into EHR.
Process records release requests.
Enter diary notes into EHR system.
Answer phones and provide customer service.
Respond to email requests for information and records.
Monitor fax servers and group documents.
Scan documents and enter pertinent information.
Review, commit, and result documents.
Review mail addressed to the records department.
Process outgoing and incoming patient mail.
Assist with processing and scheduling external referrals.
Assist school nurse with administrative tasks related to incident reports.

Responsibilities

Manage patients' health records and history.
Conduct audits to ensure compliance and accuracy.
Gather and file patient information.
Process records release papers.
Handle protected health information in accordance with HIPAA.
Ensure medical records are organized, accurate, and complete.
Create digital copies of paperwork and store records electronically.
Transfer incoming medical records of GSDM patients into their EHR.
Process records release requests from various entities.
Enter pertinent diary notes into the electronic health record system.
Answer phones and provide customer service.
Respond to email requests for information and records.
Monitor fax servers, prepare, and group documents for processing.
Scan paper and electronic documents and enter pertinent information.
Review, commit, and result documents received and enter them into medical record software.
Review mail addressed to the records department.
Process outgoing and incoming patient mail, including missed appointment and dismissal letters.
Assist with processing and scheduling external referrals for postdoctoral programs.
Assist the school nurse with administrative tasks related to incident reports at GSDM.
Perform other duties as assigned.