Medical Records Clerk
TEKsystems•Gloucester, VA
•$21 - $21•Onsite
About The Position
This position is responsible for processing all release of information (ROI) requests in a timely, efficient, and accurate manner while delivering exceptional customer service. The Associate must safeguard patient privacy at all times by ensuring that only authorized individuals access medical records, and that all information is released in accordance with the request, applicable authorization, company policies, and HIPAA regulations.
Requirements
- Customer Service
- Patient Facing Communication
- Phone Handling
- Attention to Detail
- Reliability
- Medical Records Experience
- ROI Processing
- Healthcare Environment Familiarity
- Fax and queue management
Responsibilities
- Processing all release of information (ROI) requests in a timely, efficient, and accurate manner.
- Delivering exceptional customer service.
- Safeguarding patient privacy at all times.
- Ensuring that only authorized individuals access medical records.
- Releasing information in accordance with the request, applicable authorization, company policies, and HIPAA regulations.
Benefits
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
