MEDICAL RECORDS CLERK
Giacare Inc•Biloxi, MS
•Onsite
About The Position
Join a dedicated administrative team supporting the Warfighter Refractive Surgery and Ophthalmology Clinic. This role is responsible for maintaining accurate medical records, coordinating patient appointments, supporting clinic operations, and ensuring efficient patient flow while providing exceptional customer service to active duty service members, military retirees, and their families.
Requirements
- U.S. Citizen
- High school diploma or GED
- Minimum one (1) year of experience in a medical office setting within the past 24 months
- Ability to work with Electronic Health Records (EHR) and maintain accurate medical documentation
- Strong customer service, organizational, and communication skills
Nice To Haves
- Experience with patient scheduling and medical records management
- Knowledge of HIPAA and patient privacy requirements
- Experience supporting specialty clinics
Responsibilities
- Greet patients and visitors while providing excellent customer service.
- Answer telephones, manage patient call systems, and route messages appropriately.
- Schedule appointments, consultations, discharges, and patient transfers.
- Register patients and maintain accurate information within the Electronic Health Record (EHR).
- Prepare, retrieve, organize, and maintain patient medical records.
- Assist with clinic workflow by directing patient flow and supporting clinical staff.
- Prepare reports, collect administrative data, and maintain filing systems.
- Stock office forms and supplies and assist with maintaining clinic organization.
- Coordinate transportation of requests, specimens, and medications between the clinic and ancillary services.
- Notify the Clinic Manager of equipment issues and support daily clinic operations.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
