Medical Records Clerk

Promise Healthcare•Champaign, IL

4d•$16 - $18•Onsite

About The Position

This position is responsible for managing, organizing and maintaining patient health records, ensuring accuracy, confidentiality and accessibility for healthcare providers. At Promise Healthcare, our mission is to improve the health and well-being of the diverse communities we serve by providing high-quality, equitable healthcare to people of all ages. Our vision is to be a catalyst for positive change, shaping a future where healthcare is not a privilege but a fundamental right for every person and no one is left behind. Be a part of a team that values excellence, equity, and community. If you're ready to lead with passion and precision, apply now to become our Medical Records Clerk and help us make a lasting impact on the future of healthcare.

Requirements

High school diploma or equivalent; certification or degree in health information technology is REQUIRED
Minimum of one year previous experience in a healthcare or medical clinic setting is REQUIRED
Proficiency with EHR systems, medical record software, word processing and general computer technology
Familiarity with medical terminology, abbreviations, and documentation standards such as DRG, CPT, ICD-9, ICD-10
Strong organizational skills and accuracy in data entry and record management
Ability to work with frequent interruptions.
Ability to prioritize and execute a variety of tasks simultaneously.
Effective written and verbal communication skills to interact with staff, patients, and external agencies.
Ability to investigate discrepancies and resolve issues creatively and efficiently.

Nice To Haves

Bilingual (English/Spanish) language preferred but not required

Responsibilities

Organize and maintain patient records in both electronic and paper formats, ensuring they are up-to-date and complete.
Accurately input patient information, including demographics, medical histories, treatment details, and test results into electronic health record (HER) systems.
Retrieve medical records for healthcare providers, patients, or authorized personnel as needed.
Ensure all records comply with HIPPA and other federal regulations, maintaining confidentiality and security of patient information.
Maintain confidentiality of all patient information at all times.
Coordinate with medical staff, insurance companies, and patients to clarify information, obtain additional documentation, or respond to inquiries.
Monitor and execute requests in work queue that result in processing requests for information.
Audit records for accuracy, completeness, and compliance with institutional policies.
Support audits by providing requested documentation promptly and accurately.
Perform administrative tasks such as answering phones, processing records requests, scanning documents, and other duties as assigned/required by the role.