Medical Records Clerk/Scheduler

LIFE Senior Services•Tulsa, OK

7d•Onsite

About The Position

LIFE PACE is seeking a detail-oriented Medical Records Clerk to help keep exceptional care organized. The role involves maintaining complete and accurate participant medical records and supporting the interdisciplinary care team. The ideal candidate is highly organized, comfortable with electronic medical records, and takes pride in accuracy and confidentiality. This position plays a vital role in ensuring the integrity of participant medical information.

Requirements

High school diploma or GED required.
Basic computer, 10 key, and typing skills.
Knowledge of Excel, Microsoft Word, scanning and e-mailing.
Knowledge of office equipment operating and user maintenance procedures, including but not limited to phone system, photocopiers, fax machine, postage meter, etc.
Thorough understanding of HIPAA/HITECH laws and related policies and procedures.
Knowledge of medical terminology required.
Knowledge of medical records retention requirements; knowledge of State and Federal requirements for health information management.
Ability to give attention to small details, ensure completeness and accuracy of all work performed, and to do so in a timely manner.
Ability to work under pressure to meet deadlines and handle several tasks simultaneously.
Ability to follow directions and work independently with minimal supervision.
Excellent communication skills.
Ability to cope with mental and emotional stress related to the position.
Flexibility and personal integrity.
Demonstrates on an ongoing basis the ability to develop and maintain good working relationships with co-workers and department heads.
Works as a team player to meet common goals of the department.
Assists in the continuous quality improvement process.

Nice To Haves

Previous experience in medical records, health information management, medical office administration, or healthcare preferred.
Experience working with electronic medical records (EHR/EMR) strongly preferred.
Knowledge of medical records retention requirements; knowledge of State and Federal requirements for health information management.
Certification in Health Information Management (HIM) preferred.
A minimum of one-year experience working with the elderly population preferred.

Responsibilities

Scan, upload, index, and accurately file medical records into the electronic health record (EHR).
Ensure documents are uploaded to the correct participant chart and labeled appropriately.
Review records for completeness, accuracy, signatures, dates, and required documentation.
Request and obtain medical records from hospitals, physician offices, specialists, and other healthcare providers.
Process release of information (ROI) requests in accordance with HIPAA and organizational policies.
Verify appropriate authorizations for the release of protected health information.
Process assigned order notifications and maintain applicable tracking logs.
Conduct routine chart audits and assist in correcting documentation discrepancies.
Help maintain a complete, organized, and compliant medical record for every participant.
Protect the confidentiality and security of participant information at all times.
Work collaboratively with nurses, providers, therapists, and other interdisciplinary team members.
Participate in team meetings, training, and other organizational initiatives.
Support participants by communicating requests for additional services to the appropriate care team member.