Medical Records and Disability Liaison

Mid Atlantic Retina•Cherry Hill Township, NJ

10d•Onsite

About The Position

The Medical Records and Disability Liaison supports Mid Atlantic Retina's physicians, patients, and staff by maintaining accurate, organized, and confidential patient medical records and documentation. This role assists with Disability and FMLA requests, registration forms, records requests, operative note processing, patient portal and fax management, and the timely completion and release of patient information in compliance with HIPAA and applicable regulations. The position serves as a liaison between patients, physicians, and disability firms, ensures accuracy of documentation, supports records management and departmental needs, and provides flexibility to assist with additional Medical Records functions as needed, including potential support for retina services.

Requirements

Excellent customer service skills and attention to detail
Experience with Practice Management systems, electronic health records systems, CPT, ICD10, Microsoft Office Suite

Nice To Haves

1-year electronic medical record experience preferred

Responsibilities

Maintain accurate, complete, and compliant patient medical records in accordance with HIPAA, organizational policies, applicable regulations, and the MAR Code of Ethics.
Process Disability and FMLA requests, registration forms, records requests, and related documentation accurately and within required timeframes.
Serve as a liaison between patients, physicians, disability firms, and authorized parties regarding medical records and disability documentation.
Scan, upload, download, and electronically file medical records, operative notes, and other clinical documentation appropriately.
Assist with patient portal, fax, records management, and release-of-information functions while maintaining patient confidentiality and security.
Maintain accurate patient payment and billing information and support other departmental Medical Records needs, including potential retina services.
If applicable, assist with identification, documentation, and reporting of reportable diseases.
Maintain regular on-site attendance and work overtime or travel as needed.
Perform other duties as assigned.