About The Position

Responsible for ensuring that all requests from Insurance, Doctors and attorneys' offices are processed, faxed and/or copied in a timely manner.

Requirements

  • High School Diploma required

Nice To Haves

  • HIM experience preferred
  • Minimum 1 year experience in related role or administrative role preferably in a medical setting.

Responsibilities

  • Processes walk-in request for records and films requests and responds to STAT requests
  • Handles and processes all checks for ROI and print records for Attorneys
  • Notifies completion room for any incomplete records needed for ROI
  • Answers all telephone calls and faxes from physician's office and outside customers
  • Faxes requested information to physicians and hospitals
  • Retrieves and disperses mail
  • Mails requested certificate of hospitalizations to patients
  • Requests old records from warehouse when needed
  • Processes all PFS request
  • Faxes doctors notes for their billing inquiries
  • Posts payments into ChartMaxx from ROI requesters
  • Processes requests from AMG physician, prints records from Epic and scans them into ChartMaxx
  • Requests legacy records from AMG physician to process ROI request
  • Other relevant tasks as assigned.

Benefits

  • Medical, Dental, Vision, Prescription Coverage (22.5 hours per week or above for full-time and part-time team members)
  • Life & AD&D Insurance.
  • Short-Term and Long-Term Disability (with options to supplement)
  • 403(b) Retirement Plan: Employer match, additional non-elective contribution
  • PTO & Paid Sick Leave
  • Tuition Assistance, Advancement & Academic Advising
  • Parental, Adoption, Surrogacy Leave
  • Backup and On-Site Childcare
  • Well-Being Rewards
  • Employee Assistance Program (EAP)
  • Fertility Benefits, Healthy Pregnancy Program
  • Flexible Spending & Commuter Accounts
  • Pet, Home & Auto, Identity Theft and Legal Insurance
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