Medical Record Retrieval Specialist - Orlando, FL

HumanaOrlando, FL
$40,000 - $52,300Remote

About The Position

Become a part of our caring community The Medical Record Retrieval Specialist (Risk Adjustment Representative) travels to provider offices within the region and scans medical records into a secure system. The records are reviewed by Humana's Coding staff. Live in Orlando Travel Orange, Osceola and other surrounding counties

Requirements

  • Live in the Orlando, Florida area
  • 1 or more years of Telephonic environment experience and/or customer service in an office setting
  • Proficiency in Microsoft Office Word and Excel
  • Ability to travel locally up to 50% of the time
  • Ability to travel overnight occasionally within the region
  • Must have reliable car transportation
  • Working knowledge of computers, or a demonstrated technical aptitude and an ability to quickly learn new systems
  • This job is part of Humana's Driver safety program and therefore requires an individual to have a valid State Driver's license and proof of personal vehicle liability insurance with at least 100/300/100 limits and requires running a Motor Vehicle Report as part of the background check process.

Nice To Haves

  • 1 or more years of experience with Medical Record or H ealth information retrieval experience
  • In a Hospital, Healthcare and/or Medical Office setting
  • Knowledge and experience in managed care
  • Medical terminology
  • Experience in EMR (Electronic Medical Records) systems
  • Medical Record retrieval experience
  • Bilingual English and Spanish
  • Healthcare experience

Responsibilities

  • Travel up to 50% of the time in Orange, Osceola and other surrounding counties in FL with the possibility of occasional overnight stays.
  • Travel up to a week at time to surrounding counties near Jacksonville, based on business needs.
  • Collect medical records by using a laptop and portable scanner to scan paper records and/or download electronic medical records to a thumb drive to meet production goals.
  • Visits to physician offices in a timely, efficient manner to meet all deadlines.
  • Answering phones, electronically faxing, internet search and email utilization.
  • Research and updates site information by utilizing CarePlus internal systems.
  • Follows CarePlus and HIPAA confidentiality standards to protect the confidentiality of member information.
  • Demonstrates a professional and courteous manner when communicating with others with the ability to clearly and accurately state the agreed upon resolution.

Benefits

  • Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

No Education Listed

Number of Employees

5,001-10,000 employees

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