Medical Receptionist (70204)

Guidewell Emergency Doctors • Largo, FL

8d • Onsite

About The Position

The Medical Receptionist (Patient Service Specialist) supports the success of the facility and patients’ overall experience. The role works in a fast-paced office environment and requires strict adherence to organizational protocols and values. GEMD provides non-hospital-based emergency care and outpatient services focused on efficient delivery of high-quality care.

This position is onsite at GEMD in Largo, Florida. Travel may be required to support clinic operations across the market, including coverage at other clinic locations, trainings, meetings, and other operational needs. The position has no current supervisory, financial, or budget responsibilities.

Requirements

• High school diploma or equivalent.
• Successfully pass a Level 2 background screen and drug test.
• Able to perform duties in an active, busy office environment, including standing, walking, teaching, public speaking, pulling, pushing, and lifting.
• Ability to use necessary office equipment, including fax machines, copiers, computers, and telephones.
• Able to stand and work for up to 12 hours in a day.
• Legibly write, clearly speak, and proficiently read English.
• Meet the physical demands of the role, including regularly exerting up to 10 pounds of force, frequently exerting 30 pounds, and occasionally exerting 50 pounds, as well as reaching, bending, balancing, kneeling, crouching, crawling, pushing, and pulling.

Nice To Haves

• Active BLS certification.
• Previous patient services experience in a medical office setting.
• Bilingual Spanish.

Responsibilities

• Enter new patients into the patient database.
• Verify insurance and obtain authorizations from insurance companies.
• Assemble patient charts.
• Schedule patient appointments.
• Collect copays and contracted rates from patients.
• Coordinate admissions.
• Audit charts for completeness and obtain missing information from the clinical team.
• Follow information security policies and the management system, contribute to their effectiveness, and report on their performance.
• Travel to support clinic operations across the market as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED