Medical Receptionist

United Community & Family Services Inc • New London, CT

7h • Onsite

About The Position

UCFS strives to use person-centered care to improve the health and well-being of everyone in our community. We are currently seeking a Medical Receptionist for our Colchester Behavioral Health Center to provide courteous and professional customer service to all UCFS clients, patients, and visitors, as well as internal customer support for clinical staff. While this position is primarily located at our New London office, occasional travel to other UCFS locations may be expected (Norwich, Colchester and/or Griswold). UCFS, a Federally Qualified Health Center, specializes in integrated care, providing access to essential services to meet the complex needs of those we serve, including behavioral health services, primary care, dental, and case management.

Requirements

• High school diploma or equivalent
• At least 1 year of experience
• Knowledge of Medicaid/Medicare and other Insurances
• Strong computer skills and knowledge of electronic medical records
• Ability to handle confidential information with discretion
• Exceptional customer service and interpersonal skills
• Ability to multi-task and work well under pressure in a fast-paced environment
• Proven critical, analytical thinking skills in order to identify issues requiring escalated assistance

Nice To Haves

• Prior experience working in a medical office or healthcare setting strongly preferred
• Bilingual candidates are encouraged to apply

Responsibilities

• Greet clients and visitors in a welcoming and friendly manner
• Answer phone calls and respond to inquiries in a timely and professional manner
• Schedule and confirm appointments for patients
• Maintain electronic medical records and patient files
• Verify insurance information and collect patient co-pays
• Perform basic clerical duties such as filing, faxing, scanning, and emailing

Benefits

• Flexible schedules
• Competitive salaries
• Generous paid time off including 3 weeks' vacation, 4 floating holidays and 10 sick days each year
• Medical, dental and vision insurance
• 401(k) plan with 6% employer contribution
• Paid life and disability insurance
• Employee Assistance Program (EAP)
• Additional voluntary benefits
• Public Service Loan Forgiveness eligibility

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees