Medical Receptionist - Jacksboro, TN
About The Position
Crossroads Treatment Centers is an equal opportunity employer committed to diversity and inclusion. Since 2005, Crossroads has been dedicated to treating patients with opioid use disorder, providing accessible, high-quality, evidence-based medication assisted treatment (MAT) options. This comprehensive approach aims to combat the opioid epidemic and support long-term recovery, preventing overdose deaths. The organization is committed to expanding critical services across the U.S., serving over 26,500 patients through outpatient and office-based clinics in multiple states including Georgia, Kentucky, New Jersey, North and South Carolina, Pennsylvania, Tennessee, Texas, and Virginia. The company's mission is to improve health equity for superior outcomes, with a vision to provide convenient, comprehensive, high-quality care through specialty medical homes. Their culture, "INSPIRE," emphasizes treating others with respect and empathy, extending to patients, communities, and colleagues.
Requirements
- High School Diploma or GED required.
Nice To Haves
- Customer Service experience in a fast paced environment
- Experience in healthcare, addiction medicine, office administration
- Lived Addiction experience is a plus.
Responsibilities
- Providing excellent customer service checking in patients, receiving payments, and assisting in daily operations.
- Maintain friendly, professional attitude towards patients, offer a "white glove" experience.
- Provide an exceptional experience by guiding new patients through their intake process.
- Collect urine and saliva samples for patient drug screens as needed
- Maintains daily financial records and reports
- Coordinates with medical and clinical staff to coordinate intakes
- Provides clerical and logistical support
- Oversees patient accounts and financial responsibilities
Benefits
- Excellent training if you are new to this field.
- Mileage reimbursement (if applicable) Crossroads matches the current IRS mileage reimbursement rate.
- Community events that promotes belonging and education.
- Medical, Dental, and Vision Insurance
- PTO
- Variety of 401K options including a match program with no vesture period
- Annual Continuing Education Allowance (in related field)
- Life Insurance
- Short/Long Term Disability
- Paid maternity/paternity leave
- Mental Health day
- Calm subscription for all employees
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1-10 employees
