Medical Receptionist

Cook Children's Health Care System • Fort Worth, TX

1d • Onsite

About The Position

The Medical Receptionist works in the Orthopedics department at the Calmont Operations Building. The role is responsible for greeting patients and creating a friendly, positive intake and checkout experience for each visit. It requires excellent communication skills and the ability to adapt to changes in staffing levels and patient volume.

The receptionist maintains patient flow and handles clinic activities including answering phones promptly and courteously, scheduling, registering, billing, and collecting payments. The role also requires learning and understanding diverse insurance plans and medical terminology, while following applicable policies and procedures.

Requirements

• High school graduate or equivalent.
• Customer service experience.
• Good interpersonal and communication skills.
• Maturity to withstand pressure that may arise in relation to the public and physician.

Responsibilities

• Greet patients and establish a friendly, positive intake and checkout experience.
• Maintain patient flow.
• Answer phones promptly and courteously.
• Schedule and register clinic patients.
• Perform billing and payment collection activities.
• Follow applicable policies and procedures.
• Learn and understand diversified insurance plans and medical terminology.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED