Medical Receptionist - Talent Pool

Waldorf Women's Care • White Plains, MD

2d • Onsite

About The Position

WWC Gynecology & Aesthetics is currently building a talent pool for future Medical Receptionist opportunities. This role is responsible for answering phones, scheduling appointments, and returning emails to ensure compassionate patient care. The interview process includes one virtual interview and one in-person working interview. Successful candidates will be added to an approved hiring list and may be contacted when a position becomes available.

Requirements

• High School Diploma required
• 1-2 years experience in a medical clinic
• Ability to tolerate walking, standing, and sitting throughout the day.
• Ability to meet the attendance requirements for the position.

Nice To Haves

• Knowledge of medical terminology, procedures, and diagnoses preferred
• Working knowledge of healthcare insurance preferred
• Knowledge of EMR preferred

Responsibilities

• Answer, scribe, and transfer incoming communication and inquiries by phone and email
• Respond and comply with requests for information
• Schedule, confirm, and maintain timely appointments of patients via phone, online, and patient portal
• Verify insurance information and verify co-pays, deductibles, and balances
• Inform patients of medical office policies and procedures
• Virtual back-office support with chart prep, insurance verification, and pre-authorizations, as needed
• Respond to incoming medical record requests
• Maintain patient confidentiality at all times
• Perform other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED