Medical Receptionist-PRN

UrgenCare LLC•LaGrange, GA

2d•Onsite

About The Position

Medical Receptionist for our Lagrange Location. Serves as the initial contact for all patients visiting the office. This role involves a variety of administrative and clerical duties to ensure the smooth operation of the front desk and patient reception area.

Requirements

High school diploma or equivalent.
Must obtain and maintain BLS certification.
Excellent verbal and written communication skills.
Strong interpersonal skills.
Ability to understand and follow written and verbal instructions.
Commitment to excellence and high standards.
Strong organizational skills; able to manage priorities and workflow.
Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
Ability to effectively communicate with people at all levels and from various backgrounds.
Professional appearance and demeanor.

Nice To Haves

Knowledge of medical terminology helpful.
Bilingual skills a plus.

Responsibilities

Answers, screens, and directs calls on a multi-line phone system; takes detailed messages and/or forwards telephone calls to the appropriate department or employee.
Clears messages each morning and delivers them to the appropriate department or employee.
Meets and greets patients.
Prepares and forwards outgoing mail and packages.
Performs general clerical duties including filing, photocopying, faxing, and mailing.
Maintains supplies, arranges for equipment maintenance, and keeps the reception area organized.
Inputs patient information and demographics into the computer system.
Verifies demographics and insurance information.
Scans all patient documentation, including proof of insurance verification.
Ensures all receipts are signed after collecting payments.
Ensures all consents are signed.
Performs end-of-day cash reconciliation.
Maintains a clean and orderly waiting area and patient bathrooms.
Demonstrates a high level of professionalism in dealing with confidential and sensitive issues.
Performs other related duties as assigned by management.
Attends at least 2 community clinic events per year.