Medical Receptionist- Internal Medicine Clinic- Full-Time
About The Position
Three Crosses Regional Hospital is seeking a Medical Receptionist for their Internal Medicine Clinic. This role is for a candidate committed to clinical excellence and building a patient-centered culture. Three Crosses Regional Hospital is an advanced independent healthcare organization led by a local team of professionals dedicated to high-quality patient care and being the first choice of patients and providers in the communities they serve. The hospital is dedicated to hiring team members who will adapt to their culture, pride themselves in professionalism, integrity, transparency, two-way communication, and ensuring the safety and well-being of patients and staff.
Requirements
- High School Diploma or GED equivalent
- 1 year of experience as a receptionist
- Meet all Employee Health Requirement
Nice To Haves
- 1 year of experience in a health care environment
Responsibilities
- Welcome and greet patients, vendors, pharmaceutical representatives, and other visitors.
- Obtain reason for visit and check patients in/out through the Electronic Health Record system.
- Answer calls and relay messages to necessary parties.
- Handle incoming referrals and orders.
- Schedule appointments and send reminders for patients.
- Collect patient charges and follow up.
- Maintain patient accounts by obtaining, recording, and updating personal and financial information.
- Scan pertinent patient information into the electronic health record system, including patient authorizations and identification.
- Record and update financial information, and collect patient charges.
- Utilize medical office software to schedule new and follow-up appointments.
- Call patients to confirm/remind them of follow-up/new patient visits with instructions for arrival and documents to bring.
- Answer all incoming calls/voicemails and send messages and follow up accordingly.
- Contact/verify insurance for scheduled patients.
- Send correspondence and release of information to external providers.
- Assist patients with filling out forms and answering their questions.
- Keep the waiting and reception areas clean and inviting.
- Attend staff meetings as needed.
- Perform other job duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
