Medical Receptionist - CVICU FT Day Shift 06:45 - 19:15

Vanderbilt University Medical Center • Nashville, TN

1d • Onsite

About The Position

The Medical Receptionist supports patient care in the CVICU by providing clerical and receptionist services to patients, families, visitors, staff, physicians, and other customers of the Patient Care Unit. With regular guidance, the role helps maintain efficient workflows, supports appropriate use of technology, and facilitates effective communication. Duties include processing orders, updating and retrieving information in computer systems, maintaining unit logs, arranging follow-up appointments, completing discharge-related clerical tasks, responding to patient calls and requests, and managing communications, equipment, supplies, and related systems. Additional duties may be assigned.

This is a full-time day-shift role with three 12-hour shifts per week, scheduled from 6:45 a.m. to 7:15 p.m. Shifts rotate throughout the week, and schedules are determined by unit clinical staffing needs; set schedules are not available. Candidates must attach an up-to-date resume to their application.

Requirements

• High school diploma or GED.
• Professionalism and reliability.
• Excellent communication and teamwork skills.
• High emotional intelligence.
• Flexible availability.
• Attach an up-to-date resume that includes all patient-care positions, month-and-year start and end dates, positions in reverse chronological order, job responsibilities and patient-care skills, applicable hospital units, and nursing-student clinical rotations; submit it as a Microsoft Word or PDF file.

Nice To Haves

• One year of previous experience in a hospital setting.

Responsibilities

• Process orders according to guidelines and follow computer downtime procedures.
• Enter and update information in computer systems to maintain current records and retrieve data accurately.
• Maintain the unit log according to guidelines, make follow-up appointments, and perform discharge-related clerical tasks.
• Respond to the patient call system and patient requests, providing clear and current information to families, visitors, and staff.
• Use telephones, patient call systems, beeper/paging systems, fax and copy machines, scanning, unit-specific monitoring devices, and the pneumatic tube system to facilitate communication and the flow of equipment and supplies.
• Order, maintain, and use supplies cost-effectively.
• Complete other duties as assigned.

Benefits

• The benefits package may include health, disability, retirement, and/or wellness offerings.
• Opportunities for growth and advancement within a supportive environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED