Medical Receptionist

ENT and Allergy of FL. • Wesley Chapel, FL

2d • Onsite

About The Position

Scotch Institute of ENT, a division of ENT and Allergy Associates of Florida, is currently seeking two Medical Receptionists for a full-time position. The main office is located in Wesley Chapel (Seven Oaks area) and operates Monday-Friday, while the second location in Trinity (New Port Richey) operates on Mondays, Tuesdays, Wednesdays, and Fridays. The practice specializes in ENT (adult and pediatric), Hearing, Allergies, and Sleep Medicine, and is staffed by 4 physicians, a nurse practitioner, and 2 physician assistants. This role is an excellent opportunity for an experienced Medical Receptionist who can multitask, is motivated, and capable of handling a high volume of patients, phone calls, and charts. The successful candidate must be a self-starter, possess experience with EMR, medical records, check-in, and check-out procedures, and be willing to learn all aspects of the ENT and Audiology field.

Requirements

• Minimum 1-year previous experience in a medical practice.
• Strong customer service and interpersonal skills.
• Strong written and verbal communication skills with a clear speaking voice.
• The ability to prioritize and handle a high volume of patients.
• The ability to work in a team environment.
• Working knowledge of medical terminology.
• Strong computer literacy.
• Must be a self-starter, have EMR, medical records, check in and check out experience
• Willing to learn all aspects of the ENT and Audiology field

Nice To Haves

• Bi-lingual is a plus.

Responsibilities

• Providing superior customer service to all patients and guests
• Answer multi-line phones
• Greet patients upon arrival, sign them in and obtain insurance information and any other necessary data
• Provide patients with intake and new patient forms as well as copies of our office policies and legally required documents.
• Process payments from patients for co-pays and uninsured visits.
• Insurance Verification
• Schedule appointments for new and recurring patients based on Physician and PA/NP availability
• Provide patients with support and guidance as needed

Benefits

• Medical, Dental and Vision: Effective 1st of the month after 60 days of employment.
• Company paid STD, LTD, Life: Effective 1st of the month after 1 year of full-time employment.
• 401(K): Effective 1st of the month after 1 year of employment.
• 6 Paid Holidays: Effective immediately.
• PTO: Generous time earned per pay period

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed