Medical Receptionist - Urology

Trinity Health
•Onsite

About The Position

The Medical Receptionist is responsible for front desk operations and related tasks at a physician practice. As a client-facing professional, this role represents the practice in the community. The receptionist greets and assists patients, schedules appointments, maintains records and accounts, and supports patient satisfaction, provider time, and treatment-room utilization. The role also records and updates financial information, records and collects patient charges, manages credit extended to patients, and files, collects, and expedites third-party claims. The receptionist protects patient rights by maintaining the confidentiality of medical, personal, and financial information and contributes to the team by completing related tasks as needed. The position is full-time, Monday through Friday on the day shift, at St. Mary Medical Center in Langhorne, Pennsylvania. A high school diploma or equivalent is required; one or more years of physician-office experience is preferred.

Requirements

  • High school diploma or equivalent.
  • One or more years of physician-office experience is preferred.

Nice To Haves

  • One or more years of physician-office experience.

Responsibilities

  • Greet and assist patients.
  • Schedule appointments in person or by telephone.
  • Maintain patient records and accounts.
  • Support patient satisfaction, provider time, and treatment-room utilization through appointment scheduling.
  • Record and update financial information.
  • Record and collect patient charges.
  • Control credit extended to patients.
  • File, collect, and expedite third-party claims.
  • Maintain the confidentiality of patients’ medical, personal, and financial information.
  • Complete related tasks as needed to contribute to the team.

Benefits

  • Medical, dental, vision, and mental health benefits.
  • Paid time off.
  • 403(b).
  • Education assistance.
  • Voluntary benefits, including pet insurance, accident insurance, and hospital indemnity insurance.
  • Flexible schedules.
  • Free onsite parking.
  • Referral Rewards Program.
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