Medical Receptionist

PainPoint Health • Atlanta, GA

8d • $18 - $20 • Onsite

About The Position

Southern Pain and Spine is a leading interventional pain management practice serving North Georgia and Metro Atlanta. Our board-certified providers deliver personalized treatment plans and minimally invasive procedures focused on reducing pain, restoring function, and improving quality of life. With multiple convenient locations, we are committed to compassionate, patient-centered care. We are seeking a Medical Receptionist to support the daily administrative operations of our practice and provide an exceptional patient experience. This role handles patient check-in/check-out, scheduling, phones, EMR documentation, records, and general front-office support while maintaining a clean, organized, and welcoming environment.

Requirements

• High School Diploma or GED
• At least 1 year of administrative experience
• At least 1 year of hands-on EMR experience
• Strong communication, interpersonal, and customer service skills
• Excellent organization and attention to detail
• Ability to work independently and in a fast-paced healthcare environment
• Knowledge of medical terminology, office ethics, recordkeeping, and confidentiality
• Proficiency with Microsoft Office or related software

Nice To Haves

• Previous experience working in a healthcare facility
• Experience in a medical reception/front-office role

Responsibilities

• Check patients in and out, register patients, and collect co-pays and deposits.
• Prepare and process new patient paperwork, insurance information, forms, and consents.
• Schedule and reschedule appointments, manage waitlists, and proactively offer earlier appointments when openings become available.
• Schedule follow-up appointments at checkout and document reasons when follow-up cannot be scheduled.
• Answer and direct phone calls professionally and interact courteously with patients, physicians, and staff.
• Create, update, pull, and maintain accurate electronic patient records and documentation.
• Obtain and document patient information, medical histories, vitals, and test results as needed.
• Prepare examination rooms and maintain an organized, clean facility with adequate supplies.
• Provide compassionate support to patients and families while maintaining strict confidentiality.
• Follow HIPAA, OSHA, clinical guidelines, and facility policies; complete required training.
• Perform other duties as assigned.

Benefits

• Medical, Dental & Vision Insurance
• Life & AD&D Insurance
• Accident, Critical Illness & Hospital Indemnity Insurance
• Flexible Spending Account (FSA)
• Employee Assistance Program (EAP)
• Identity Theft Protection
• Pet Insurance
• Paid Time Off (PTO)
• Paid Holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED