Medical Receptionist

Heart to Heart Hospice•Corydon, IN

1d•Onsite

About The Position

This role provides essential clerical support within a healthcare setting, focusing on efficient communication and administrative tasks. The Medical Receptionist will manage various office functions, ensure smooth communication flow, and maintain patient confidentiality. This position is crucial for supporting the team and ensuring compliance with all relevant regulations.

Requirements

High school graduate, college preferred
At least one year general office experience, preferably in healthcare or hospice
Knowledge of medical terminology preferred
Current State Driver’s License, reliable transportation, and provide ongoing valid and current auto liability insurance
Excellent phone skills
Computer skills
Interpersonal skills
Organizational skills

Responsibilities

Provide clerical support including preparation of admission, orientation, and new hire packets.
Monitor and order office supplies and forms.
Handle typing, special projects, filing, and copying.
Facilitate the communications system, including mail distribution, pagers, and phone system.
Answer incoming calls, document, and disseminate messages.
Promote effective communication to patient/family, team members, and other healthcare professionals.
Maintain confidentiality.
Competently handle a multi-line phone system and demonstrate understanding of its features.
Ensure timely submission of all documentation.
Perform other duties as required.
Ensure overall compliance with local, state, and federal laws, Medicare regulations, and established personnel policies and procedures.