Medical Receptionist

TEKsystems•Saint Louis Park, MN

2d•$25 - $25•Onsite

About The Position

Responsible for managing a high volume of inbound calls for the Ophthalmology/Eye Care Department, serving as the first point of contact for patients seeking care. This role schedules initial consultations and follow-up appointments, completes new patient registration, and ensures accurate collection and verification of patient demographic and insurance information. Provides exceptional customer service by addressing patient inquiries, coordinating appointment needs, and facilitating a seamless patient experience. Additional responsibilities may include cross-training to support front desk operations and patient check-in processes, such as greeting patients, verifying insurance coverage, updating patient records, collecting required documentation, and coordinating patient flow within the clinic. The ideal candidate demonstrates strong communication skills, attention to detail, professionalism, and the ability to effectively manage multiple priorities in a fast-paced healthcare environment.

Requirements

1+ year of receptionist experience
Experience using Epic

Nice To Haves

Medical receptionist experience preferred

Responsibilities

Manage a high volume of inbound calls for the Ophthalmology/Eye Care Department.
Serve as the first point of contact for patients seeking care.
Schedule initial consultations and follow-up appointments.
Complete new patient registration.
Ensure accurate collection and verification of patient demographic and insurance information.
Address patient inquiries and coordinate appointment needs.
Facilitate a seamless patient experience.
Support front desk operations and patient check-in processes.
Greet patients.
Verify insurance coverage.
Update patient records.
Collect required documentation.
Coordinate patient flow within the clinic.