Medical Receptionist

Quadrant, Inc.•Annapolis, VA

4d•Onsite

About The Position

Quadrant, Inc. is seeking an experienced Medical Receptionist for their Annapolis, Maryland location. This role is responsible for managing patient flow, scheduling appointments, maintaining patient records, and handling administrative tasks within a medical setting. The ideal candidate will have a strong understanding of medical office procedures, excellent communication skills, and experience with Electronic Medical Records (EMR) systems.

Requirements

2 plus years of experience as a Medical Receptionist
3 plus years of hands-on work experience
Must have experience verifying insurance and handling prior authorizations
Must have experience work on EMR; knowledge of Epic highly preferred
Must have experience handling and conducting high amounts of calls
Must have strong verbal and written communication skills
Must have a High School Diploma

Nice To Haves

Knowledge of Epic EMR system

Responsibilities

Prepare medical Records Room Patients
Provide clinical help
Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries
Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone
Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays
Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area
Ensures availability of treatment information by filing and retrieving patient records
Maintains patient accounts by obtaining, recording, and updating personal and financial information
Perform data entry and processing
Schedule appointments
Maintain medical records