Medical Receptionist

Together Women's Health, LLC•Dearborn Heights, MI

1d•Onsite

About The Position

Obstetrics & Gynecology Associates, a Partner Practice of Together Women's Health, is seeking a part-time Receptionist. The Receptionist serves as a brand ambassador, responsible for providing a warm welcome and outstanding customer service to every patient, both on the phone and in person. This role involves greeting patients, scheduling future appointments, and efficiently utilizing the Electronic Health Record system. Bi-lingual Arabic/English applicants will be given priority.

Requirements

Previous customer service experience required
Strong communication skills both oral and written
Must be detailed orientated and have the ability to multitask

Nice To Haves

Bi-lingual Arabic/English applicants will be given priority
Experience in a medical setting preferred
1 year previous medical office experience preferred

Responsibilities

Greeting every patient with a smile
Completing and updating patients' insurance information with accuracy and efficiency
Utilizes the Electronic Health Record system to complete the registration process and facilitate the patients' visit with their Physician, Certified Nurse Midwife and /or the diagnostic technician
Complete the check out process by assisting the patients with scheduling future appointments & providing referral information as directed by the providers
Verifying insurance eligibility to ensure timely billing to a third party vendor
Collect co-pays and deductibles as directed by the billing policies
Answer the appointment line and check the Email appointment request system
Schedule appointments for the patients at one of office sites and / or diagnostic departments
Must have a strong commitment to providing exceptional service and ensuring each patient's encounter with our practice is professional, warm and caring and has met their needs.