Medical Receptionist (Sango FSED) Days - Vanderbilt Clarksville Hospital

Vanderbilt University Medical Center•Clarksville, TN
•Onsite

About The Position

The FSED Unit is in need of a full-time dayshift Medical Receptionist to join the team! This position is located at our Vanderbilt Clarksville Hospital. Vanderbilt Health is committed to fostering an environment where talented, compassionate people are united in bringing the most advanced care to our neighbors throughout the region. Our professional administrative functions include critical supporting roles in information technology and informatics, finance, administration, legal and community affairs, human resources, communications and marketing, development, facilities, and many more. At our growing health system, we support each other and encourage excellence among all who are part of our workforce. High-achieving employees stay at Vanderbilt Health for professional growth, appreciation of benefits, and a sense of community and purpose.

Requirements

  • High School Diploma or GED
  • Less than 1 year of relevant work experience
  • Ability to work under limited supervision and to follow written and oral instructions.
  • Knowledge of biopsychosocial and spiritual aspects of human behavior ranging from infancy to geriatrics.
  • Familiar with organization and function of all units.
  • Ability to demonstrate effective communications skills, empathy, and unconditional positive regard toward all patients and co-workers.
  • Compliance with organizational requirements, including policies, procedures and regulations specific to the unit.
  • Mechanism must be provided for contact of employee (i.e., beeper, telephone, emergency contact).
  • Flexibility in schedule in order to meet the needs of the patients, community and staff.
  • Demonstrates professional behavior with a positive outlook during peak periods of activity and other stressful situations.
  • Knowledge and implementation of standardized PPE regarding the prevention / transmission of infectious disease / isolation processes.
  • Maintains licensure, required certification and annual education requirements prior to due date.
  • Answer telephones in appropriate manner.
  • Establish and maintain filing systems.
  • Input data into computer.
  • Maintain logs.
  • Schedule appointments, pt or physician/consults.
  • Ability to fax, scan and copy.
  • Consistently provides accurate and complete hand-off communication to any healthcare provider according to hospital policy.
  • Attends 80% of all department meetings and required to review and initial all department minutes missed.

Nice To Haves

  • Provides guidance to entry level co-workers.

Responsibilities

  • Coordinates nursing station, performs clerical and reception duties.
  • Requisitions supplies, equipment, services as directed.
  • Coordinates communications between customers and staff.
  • Follows hospital policy and procedures.
  • Delivery of clinical practice utilizing standards of practice and in accordance with the hospital’s mission & vision.
  • Ability to work under limited supervision and to follow written and oral instructions.
  • Knowledge of biopsychosocial and spiritual aspects of human behavior ranging from infancy to geriatrics.
  • Familiar with organization and function of all units.
  • Ability to demonstrate effective communications skills, empathy, and unconditional positive regard toward all patients and co-workers.
  • Compliance with organizational requirements, including policies, procedures and regulations specific to the unit.
  • Mechanism must be provided for contact of employee (i.e., beeper, telephone, emergency contact).
  • Flexibility in schedule in order to meet the needs of the patients, community and staff.
  • Demonstrates professional behavior with a positive outlook during peak periods of activity and other stressful situations.
  • Knowledge and implementation of standardized PPE regarding the prevention / transmission of infectious disease / isolation processes.
  • Maintains licensure, required certification and annual education requirements prior to due date.
  • Answer telephones in appropriate manner.
  • Establish and maintain filing systems.
  • Input data into computer.
  • Maintain logs.
  • Schedule appointments, pt or physician/consults.
  • Ability to fax, scan and copy.
  • Consistently provides accurate and complete hand-off communication to any healthcare provider according to hospital policy.
  • Attends 80% of all department meetings and required to review and initial all department minutes missed.
  • Other duties as assigned.

Benefits

  • Health, Dental, and Vision Insurance
  • 403b Retirement Plan with Company Match
  • Generous Paid Time Off
  • Tuition Assistance
  • Career Growth Ladder Opportunities
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