Medical Receptionist - Kearney Clinic
About The Position
Nebraska Medicine is seeking a Medical Receptionist to help serve patients and visitors at the Fred & Pamela Buffett Cancer Center in Kearney, NE. This is a Full-Time position, 40 hours per week, with working hours from Monday to Friday, 8:30 AM to 5:00 PM. The role involves being the first point of contact for patients and visitors, greeting them in person or via telephone, answering calls professionally, and managing check-in/check-out procedures according to established protocols. Additionally, the Medical Receptionist will be responsible for scheduling patient appointments and registering patients.
Requirements
- Minimum of 18 years of age required.
- Demonstrated ability to provide a high level of customer service to physicians, patients and other internal/external customers required.
- Ability to work professionally with physicians, clinic staff and patients in a timely, confidential manner required.
- Demonstrated analytical, prioritization and organizational skills required.
- Demonstrated flexibility and dedication to team environment required.
- Effective communication skills required.
Nice To Haves
- High school education or equivalent preferred.
- One year post-secondary education with coursework in business, medical assistant program or nursing assistant program OR equivalent combination of education/experience in customer service or medical scheduling related capacity (one year of education equals one year of experience) preferred.
- Nursing Assistant or Medical Assistant preferred.
- Knowledge of medical terminology preferred.
- Experience with Microsoft Office, specifically Word and Excel preferred.
- Depending on the position available, fluency in Spanish preferred.
Responsibilities
- Serve as the first point of contact by greeting and welcoming patients and others, (in person, at the check-in desk, or via the telephone).
- Responsible for answering incoming calls in a professional manner, and/or checking in / out patients per established protocols.
- Responsible for scheduling patient appointments and registering patients.
Benefits
- Up to $5,000/year in tuition assistance
- 35% discount at Clarkson College
- Career advancement opportunities with covered educational costs
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
