Medical Receptionist
About The Position
Golden State Dermatology is a physician-led and owned dermatology group rapidly expanding across California, with over 37 locations. We are a leading medical, surgical, and cosmetic dermatology group specializing in skin, hair, and nail conditions, Mohs micrographic surgery for the treatment of skin cancer, surgical and non-surgical cosmetic skincare, anti-aging, body contouring, and plastic surgery. As a Medical Receptionist at Golden State Dermatology, you'll play a pivotal role in ensuring the smooth operation of our front desk and providing exceptional service to our patients.
Requirements
- Previous medical office experience is required.
- Knowledge of insurance carriers (i.e., Medicare, commercial, HMO)
- Experience with EClinicalWorks, EMA, or other EMR software
Nice To Haves
- Strong customer service skills and a patient-centered mindset.
- Ability to multitask, stay organized, and communicate professionally in a fast-paced medical office environment.
Responsibilities
- Warmly welcoming patients
- Assisting with check-in and check-out procedures
- Verifying patients' insurance coverage and eligibility
- Handling phone inquiries
- Maintaining patient records
- Managing the appointment schedule, including auditing for future appointments, confirming attendance, and collecting necessary information before the appointment
- Contacting patients on waiting lists or with future appointments to offer earlier slots, with a focus on filling the soonest available appointments for providers with open slots
- Providing product education to patients and staff
- Selling skincare products that are available for purchase
- Multitasking and task management to ensure that all responsibilities are completed promptly
- Providing exceptional service to our patients, making them feel welcome, comfortable, and well-cared for during their visit.
Benefits
- 40% off products and procedures
- Ability to participate in free annual injectable events
- Comprehensive medical, dental, and vision benefits
- Company paid short and long-term disability as well as life insurance
- Safe Harbor 401K match up to 4%
- Flex spending accounts
- Commuter benefits
- Employee Assistance Program (EAP) counseling
- Exclusive discounts for theme parks, attractions, hotels, concerts, and movie tickets
- PTO accrual from their first day of employment
- 9 paid holidays (for employees working over 20 hours in a pay period)
- Pet insurance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
