Medical Receptionist

QUICK MED URGENT CARE LLC•Youngstown, OH

16d•Onsite

About The Position

Quickmed is hiring a Medical Receptionist to join our team. The successful candidate will work at our health center, located in a bright and open office space. As a Medical Receptionist, you’ll be responsible for providing support and information to patients as they arrive for their appointments. This role involves a significant amount of administrative tasks and data entry, along with frequent communication with doctors and other medical professionals. Strong communication skills are essential for success in this position.

Requirements

Strong Communication Skills: Ability to effectively communicate with patients, medical professionals, and staff.
Organizational Skills: Ability to manage multiple tasks, appointments, and patient records efficiently.
Attention to Detail: Accuracy in data entry and scheduling to avoid errors.
Customer Service: Friendly and professional demeanor when interacting with patients and visitors.
Time Management: Ability to prioritize tasks in a fast-paced environment.
Proficiency in Office Software: Knowledge of Microsoft Office, medical software, and electronic health records (EHR) systems.
Problem-Solving: Ability to handle patient concerns and administrative challenges with a calm, solution-oriented approach.
Confidentiality: Understanding of and commitment to maintaining patient privacy and confidentiality in compliance with HIPAA.
Team Collaboration: Ability to work well with medical professionals and other staff to ensure smooth operations.
High School Diploma or Equivalent

Nice To Haves

Previous Experience in a Medical or Administrative Role: At least 1-2 years of experience working in a healthcare setting or performing similar administrative tasks is preferred.
Familiarity with Medical Terminology: Understanding basic medical terminology is beneficial for accurate communication with patients and medical staff.
Experience with Electronic Health Records (EHR) Systems: Familiarity with EHR software or similar systems is a plus.
Certification in Medical Office Administration (Preferred)
First Aid or CPR Certification (Preferred)
Bilingual (Preferred): Ability to speak multiple languages is a plus, especially in diverse communities.

Responsibilities

Providing support and information to patients as they arrive for their appointments.
Performing administrative tasks and data entry.
Communicating with doctors and other medical professionals.
Managing multiple tasks, appointments, and patient records efficiently.
Ensuring accuracy in data entry and scheduling.
Interacting with patients and visitors in a friendly and professional manner.
Prioritizing tasks in a fast-paced environment.
Handling patient concerns and administrative challenges with a calm, solution-oriented approach.
Maintaining patient privacy and confidentiality in compliance with HIPAA.
Collaborating with medical professionals and other staff to ensure smooth operations.