Medical Receptionist

CenterWell • Portsmouth, VA

1d • $38,000 - $45,800 • Onsite

About The Position

Become a part of our caring community. Join our dedicated outpatient team at the Portsmouth clinic, where patient-centered care is our top priority. In this role, you will directly report to the Center Administrator and play an important part in delivering high-quality clinical support to our patients.

Requirements

• High School Diploma or GED
• 1 year or more of experience working in a Healthcare setting preferred, but will consider candidates with a strong Customer Service background in Retail Hospitality, Call Centers, etc.
• This role is considered patient-facing and is part of the company's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.

Nice To Haves

• Value-based care model experience
• Knowledge of Medical Terminology
• Experience with EMR Systems (Electronic Medical Records)

Responsibilities

• Greet Patients: Welcome patients and visitors, both in person and over the phone.
• Schedule Appointments: Manage appointment calendars, schedule patient visits, and coordinate with medical staff.
• Patient Records: Maintain and update patient records, ensuring accuracy.
• Billing and Payments: Ensure patient accounts are updated correctly. May include collecting copay at time of visit.

Benefits

• medical
• dental
• vision benefits
• 401(k) retirement savings plan
• time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
• short-term and long-term disability
• life insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED