Receptionist

Southern Indiana Community Healthcare • English, IN

2d • $14 - $19 • Onsite

About The Position

Greets, instructs, directs and schedules patients and visitors. Serves as a liaison between patient and medical support staff.

Requirements

• Knowledge of business office procedures.
• Knowledge of grammar, spelling and punctuation to type patient information.
• Ability to operate computer and other office equipment.
• Skill in greeting patients and answering the telephone in a pleasant and helpful manner.
• Ability to speak clearly and concisely.
• Ability to read, understand and follow oral and written instructions.
• Ability to sort and file materials correctly by alphabetic or numeric systems.
• Ability to establish and maintain effective working relationships with patients, employees, and the public.
• Manual dexterity sufficient to operate a keyboard, type at 60 wpm, and operate office equipment as necessary.
• Normal visual acuity and hearing.

Responsibilities

• Greet patients and visitors in a prompt, courteous and helpful manner.
• Check in patients, verify insurance eligibility and update necessary information in the database. Assist patients with ambulatory difficulties.
• Maintain appointment book and follow office scheduling policies.
• Answer telephone, screen calls, take messages, and provide information.
• Type correspondence, sort mail, and medical records as directed.
• Screen visitors and respond to routine requests for information.
• Maintain work area and lobby in neat and orderly manner.
• Attend meetings as required and participate on committee as requested.
• Maintain patient confidentiality.
• Perform related work as required.
• Verify and enter qualifying CHAP into PM system, then file at designated location.
• Reports safety, privacy, or general patient concerns to administration or privacy/security officer.
• Order patient assisted medications.
• Sort out any faxes that come into the clinic and deliver or distribute as needed.
• Scan documents and issue to correct recipients.
• Complete and submit Release of Records.
• Call insurance companies or doctor offices to get authorization for patient visit/services.
• Train new employees as needed.
• Work with collaboration team to gather information for the grant and submit reports/data as required.
• Trouble-shoot office equipment if possible.
• Enter patient reminder/appointment recalls, and/or print report as instructed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed