Medical Receptionist - Chiropractic & Functional Medicine Office

Cornerstone Health Center•Charlotte, NC

22d•Onsite

About The Position

JOIN THE FASTEST-GROWING FUNCTIONAL CLINIC IN CHARLOTTE! Do you want to make a real impact in people’s lives while growing in a positive, health-focused environment? At Cornerstone Health Center, Inc., we help patients take control of their health through chiropractic care, functional nutrition, and advanced healing therapies. This is more than a job—it’s a chance to grow with a mission-driven team that loves what we do!

Requirements

Associates degree or equivalent required
Previous experience in a healthcare or customer service role required
Excellent verbal and written communication skills
Strong organizational skills and attention to detail
Ability to multitask and prioritize tasks effectively

Nice To Haves

Knowledge of chiropractic procedures and terminology is preferred
Proficiency in using ER phone systems or similar software is preferred

Responsibilities

Greet and welcome patients as they arrive at the chiropractic office
Answer phone calls and schedule/reschedule appointments using text message and telephone communication
Assist chiropractors with patient examinations and treatments if certified
Prepare treatment rooms for patient visits, ensuring cleanliness and organization
Perform administrative tasks such as filing, data entry, and maintaining patient records in EMR system and dropbox
Educate patients on chiropractic procedures and provide them with necessary information
Collect payments
Check out patients for appointments and supplements
Manage patients schedules according to their care plan
Prepare for patients’ next appointment, download documents and prepare files
Meet with patients to describe care plan details and schedule