Medical Receptionist

Nebraska MedicineOmaha, NE
Onsite

About The Position

Serious Medicine is what we do. Being extraordinary is who we are. Every colleague plays a key role in upholding this promise to our patients and their families. This role will be great for someone that has demonstrated dependability and accountability for their work, possesses a desire for a fast-paced, dynamic work environment. We partner with our physicians, nurses, and other hospital staff to provide the best Serious Medicine and Extraordinary Care available in the region. We are excited to have Forbes Magazine recognize us in their list of America’s Top Employers and the Best Employer in Nebraska. Come join us!!

Requirements

  • Minimum of 16 years of age required.
  • Demonstrated ability to provide a high level of customer service to physicians, patients and other internal/external customers required.
  • Ability to work professionally with physicians, clinic staff and patients in a timely, confidential manner required.
  • Demonstrated analytical, prioritization and organizational skills required.
  • Demonstrated flexibility and dedication to team environment required.
  • Effective communication skills required.

Nice To Haves

  • High school education or equivalent preferred.
  • One year post-secondary education with coursework in business, medical assistant program or nursing assistant program OR equivalent combination of education/experience in customer service or medical scheduling related capacity (one year of education equals one year of experience) preferred.
  • Nursing Assistant or Medical Assistant preferred.
  • Knowledge of medical terminology preferred.
  • Experience with Microsoft Office, specifically Word and Excel preferred.
  • Depending on the position available, fluency in Spanish preferred.

Responsibilities

  • Serve as the first point of contact by greeting and welcoming patients and others, (in person, at the check-in desk, or via the telephone).
  • Responsible for answering incoming calls in a professional manner, and/or checking in / out patients per established protocols.
  • Responsible for scheduling patient appointments and registering patients.

Benefits

  • Up to $5,000/year in tuition assistance
  • 35% discount at Clarkson College
  • Career advancement opportunities with covered educational costs
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