Medical Receptionist

PainPoint Health•Horsham Township, PA

2d•$22 - $25•Onsite

About The Position

We are seeking a Medical Receptionist to support the front-office operations of our outpatient surgery center. This role provides professional, compassionate patient service while managing registration, scheduling, phone calls, records, and other administrative functions.

Requirements

High School Diploma or GED
At least 1 year of administrative experience
At least 1 year of hands-on EMR experience
Strong communication, customer service, organizational, and attention-to-detail skills
Ability to work independently and maintain strict patient confidentiality
Basic knowledge of medical terminology, recordkeeping, and office procedures
Proficiency with Microsoft Office or related software
Flexibility to adjust scheduled hours to provide front-office coverage when needed

Nice To Haves

Previous medical office or ambulatory surgery center (ASC) front-office experience
Experience with patient registration, insurance verification/eligibility, scheduling, and practice management systems

Responsibilities

Check patients in and out, complete registration, collect co-pays/deposits, and ensure required forms, consents, insurance information, and paperwork are complete.
Answer and direct phone calls while providing friendly, professional service to patients, physicians, and staff.
Schedule and reschedule appointments, manage cancellations and waitlists, and coordinate follow-up appointments.
Create and maintain patient charts; accurately update and file documentation in the EMR.
Maintain patient record confidentiality and comply with HIPAA, OSHA, and facility standards.
Prepare examination rooms and support efficient clinical and administrative workflows.
Provide compassionate assistance to patients and families.
Maintain a clean, organized facility and assist with general administrative duties and supplies as needed.
Complete required training and perform other duties as assigned.