Medical Receptionist

TEKsystems•Saint Louis Park, MN

3d•$25 - $25•Onsite

About The Position

We are seeking customer-focused and dependable Medical Receptionists to join a busy specialty healthcare team. This position is ideal for individuals who enjoy helping others, excel in a fast-paced environment, and are looking to build or expand their healthcare experience. The primary responsibility will be handling inbound patient calls, scheduling appointments, coordinating follow-up visits, and completing patient registration. Depending on business needs, candidates may also have the opportunity to cross-train and assist with front desk operations.

Requirements

Previous customer service experience
Strong verbal and written communication skills
Ability to remain patient, professional, and empathetic when assisting patients
Reliable attendance and strong work ethic
Basic computer proficiency and ability to learn new systems

Nice To Haves

Healthcare customer service or medical office experience
Experience using Epic or other electronic medical record (EMR) systems
Previous call center, scheduling, or patient registration experience

Responsibilities

Answer incoming patient calls in a professional and compassionate manner
Schedule new patient appointments and follow-up visits
Complete patient registration and update patient information accurately
Assist patients with questions regarding appointments and clinic services
Document information accurately within electronic medical record systems
Maintain a high level of customer service while managing multiple priorities
Collaborate with clinic staff to support efficient patient scheduling and workflow
Cross-train and assist with front desk check-in activities as needed