Medical Receptionist – Pain & Spine Center
Southwoods Health•Boardman, OH
•Onsite
About The Position
Southwoods Health is seeking a patient-focused Medical Receptionist for its Pain & Spine Center in Boardman, Ohio. The role serves as the face of the practice, providing patients with a professional, proactive, and welcoming experience. The position is full-time, 40 hours per week, Monday through Friday, from 7:30 AM to 4:00 PM.
Requirements
- Exceptional customer service skills, high attention to detail, and a polished, empathetic demeanor.
- Strong problem-solving skills and a cooperative, team-oriented attitude.
- Proficiency in Microsoft Office applications.
- Strong familiarity with basic medical terminology.
Nice To Haves
- Prior medical receptionist or healthcare front-office experience is preferred.
Responsibilities
- Manage patient registration, check-in, and check-out processes.
- Collect co-pays, verify insurance eligibility, and update demographic information.
- Coordinate follow-up appointments and provide patients with clear post-visit instructions.
- Perform telephone triage, route incoming calls, and accurately facilitate provider instructions.
- Work closely with clinical staff to support seamless, timely patient flow.
Benefits
- Opportunity to join an award-winning team that prioritizes quality care, patient satisfaction, and professional integrity.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
