Medical Receptionist
BEHAVIORAL HEALTH SERVICES INC•Los Angeles, CA
•$22 - $26•Onsite
About The Position
Performs clinic office duties under the direction of the Clinic Manager or Director of Family Health Services in dealing with patients. Will perform other duties as assigned.
Requirements
- Knowledge of plans and necessary forms and criteria.
- Ability to prep charts, add name labels, organize charts, review for next day appointments, and ensure all paperwork is available for the provider.
Nice To Haves
- Flexibility in work schedule, available to work evenings and weekends.
- Translate as needed.
- Hand out paperwork to patients, make copies, and call Dr.’s offices for medical records as needed.
Responsibilities
- Answer multiple phone lines timely, take messages, route or forward as necessary, retrieve voice mail messages, return calls, answer clinic and service’s questions, and call patients when referrals have been approved.
- Schedule, confirm future appointments, reschedule, cancel, call no shows, call waiting list patients if openings available, and call abnormal results and schedule appointments as directed by provider or back office personnel.
- Print daily schedules for providers.
- Send letters to newly added IPA members each month, reschedule letters, no show letters, abnormal lab letters, referral approval letters, and provider correspondence.
- Monitor sign in sheet.
- Prepare reports as assigned.
- Greet and check-in patients, ensure all paperwork is completed, confirm current medical plan, recertify or deactivate as necessary, enter patient information in EMR, and update any incorrect/changed information.
- Collect co-pays or money due for any services.
- Generate encounter slips/super bills.
- Follow emergency procedures if computers are down.
- Maintain a clean and functional front office area, ensure supplies are stocked, and keep the waiting room clean and neat.
- Support co-workers/staff as needed.
- Be flexible in work schedule, available to work evenings and weekends.
- Open or lock up office depending on arrival.
- Translate as needed.
- Hand out paperwork to patients, make copies, and call doctor's offices for medical records as needed.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
