Medical Receptionist - Clarksville (Days)

Vanderbilt University Medical Center•Clarksville, TN

5d•Onsite

About The Position

Vanderbilt University Medical Center (VUMC) is seeking a Medical Receptionist to join their Pre Admission Testing team in Clarksville. This role involves coordinating the nursing station, performing clerical and reception duties, requisitioning supplies and equipment, and facilitating communication between patients and staff. VUMC is committed to an environment where everyone can thrive and where uniqueness is celebrated, with a mission to advance health and wellness through patient care, education, and research.

Requirements

High School Diploma or GED
Relevant Work Experience
Less than 1 year of experience
Ability to work under limited supervision and to follow written and oral instructions.
Knowledge of biopsychosocial and spiritual aspects of human behavior ranging from infancy to geriatrics.
Familiar with organization and function of all units.
Ability to demonstrate effective communications skills, empathy, and unconditional positive regard toward all patients and co-workers.
Compliance with organizational requirements, including policies, procedures and regulations specific to the unit.
Mechanism must be provided for contact of employee (i.e., beeper, telephone, emergency contact).
Flexibility in schedule in order to meet the needs of the patients, community and staff.
Demonstrates professional behavior with a positive outlook during peak periods of activity and other stressful situations.
Knowledge and implementation of standardized PPE regarding the prevention / transmission of infectious disease / isolation processes.
Maintains licensure, required certification and annual education requirements prior to due date.
Answer telephones in appropriate manner.
Establish and maintain filing systems.
Input data into computer.
Maintain logs.
Schedule appointments, pt or physician/consults.
Ability to fax, scan and copy.
Consistently provides accurate and complete hand-off communication to any healthcare provider according to hospital policy.
Attends 80% of all department meetings and required to review and initial all department minutes missed.

Nice To Haves

Provides guidance to entry level co-workers.

Responsibilities

Coordinates nursing station, performs clerical and reception duties.
Requisitions supplies, equipment, services as directed.
Coordinates communications between customers and staff.
Follows hospital policy and procedures.
Delivery of clinical practice utilizing standards of practice and in accordance with the hospital’s mission & vision.
Ability to work under limited supervision and to follow written and oral instructions.
Knowledge of biopsychosocial and spiritual aspects of human behavior ranging from infancy to geriatrics.
Familiar with organization and function of all units.
Ability to demonstrate effective communications skills, empathy, and unconditional positive regard toward all patients and co-workers.
Compliance with organizational requirements, including policies, procedures and regulations specific to the unit.
Mechanism must be provided for contact of employee (i.e., beeper, telephone, emergency contact).
Flexibility in schedule in order to meet the needs of the patients, community and staff.
Demonstrates professional behavior with a positive outlook during peak periods of activity and other stressful situations.
Knowledge and implementation of standardized PPE regarding the prevention / transmission of infectious disease / isolation processes.
Maintains licensure, required certification and annual education requirements prior to due date.
Answer telephones in appropriate manner.
Establish and maintain filing systems.
Input data into computer.
Maintain logs.
Schedule appointments, pt or physician/consults.
Ability to fax, scan and copy.
Consistently provides accurate and complete hand-off communication to any healthcare provider according to hospital policy.
Attends 80% of all department meetings and required to review and initial all department minutes missed.
Other duties as assigned.