MEDICAL RECEPTIONIST
Sparrow•Lansing, MI
•Onsite
About The Position
Perform general clerical, organizational and office duties. This job description is intended to cover the minimum essential duties assigned on a regular basis. Caregivers may be asked to perform additional duties as assigned by their leader. Leadership has the right to alter or modify the duties of the position.
Requirements
- Minimum of 6 months previous secretarial experience
- High school diploma, GED or successful completion of 12 grades combined with continued enrollment in early college program
- Clerical skills necessary to perform data entry, prepare reports, and tabulate routine data
- Interpersonal skills for effective communication
- Knowledge of basic medical terminology, health insurance, policies, or procedures
- Ability to view a computer CRT for prolonged periods
- Able to respond to and prioritize multiple requests and variable degrees of unpredictability requiring adaptability in work activities
- Demonstrated working knowledge of computer applications/ software’s, including Epic and keyboard functions
- Demonstrates ability to use a keyboard as may be required to perform the essential duties of the job.
- Proficient with Microsoft Outlook, Word, Excel at the beginner level.
Nice To Haves
- BLS - preferred
- Associates degree in Business or related field - preferred
Responsibilities
- Performs a variety of clerical duties
- Identifies and trouble shoots technology failures and handles computer downtime
- Independently aids Caregivers, including daily rounding and delivering necessary office supplies
- Operates and utilizes office equipment and software applications, including Word, Excel, PowerPoint, Copy / fax Machine, and answering and directing phone calls
- Communicates with patients, families, members of the health care team and others in a professional, diplomatic and empathetic manner
- Coordinates as needed with Homecare, LTACH, Mental Health Services, sub-acute rehab, hospice, Human Arc, DME suppliers, maintains DME asset location for Patient Support Services
- Assists with compiling the necessary supportive documents required for patients transitioning to a different site of care
- Responds in accordance to the appeal process as it relates to Medicare & Medicaid
- Faxes Children Specialized Health Care Services and Early On applications as needed, SSI packets, and maintains handouts for families
- Maintains and updates contact information for the available community resources
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
