Medical Receptionist - PRN

Urgent Team Walk-in Urgent Care•Decatur, AL

13d•Onsite

About The Position

Huntsville Hospital Urgent Care is looking for experienced Medical Receptionists to join their team. The Medical Receptionist will be responsible for greeting patients, activating patient files, and providing support to patients and medical staff. This role involves welcoming patients, answering inquiries, directing them through registration, managing multi-line phones, filing, faxing, scanning documentation, completing daily patient callbacks, checking patients in and out, assisting clinical staff, and closing the office. The position also requires collecting insurance information, verifying patient demographics, processing payments, posting patient balances, and maintaining a neat and clean work environment while adhering to health and safety procedures.

Requirements

High school diploma or equivalent
Knowledge of basic computer software and the ability to learn electronic medical records
Prior experience in a medical office setting is preferred

Responsibilities

Welcome all patients and visitors by greeting them in person, answer inquires and direct them through the registration process
Answer multi-line phones, filing, faxing, scanning documentation and completing daily patient callbacks
Check in and discharge patients, assist clinical staff and close the office at the end of each shift
Collect all insurance information, verify patient demographics, process payments, post patient balances and complete phone sheets
Maintain a neat and clean work environment and professional appearance
Adhere to all relevant health and safety procedures