SMG-MEDICAL RECEPTIONIST

Sparrow • Lansing, MI

14h • Onsite

About The Position

Perform general clerical duties associated with patient services to include: scheduling, greeting, admitting and discharging patients, answering all incoming phone calls, filing, and assisting with maintenance of medical records.

Requirements

• High school diploma or GED
• Demonstrates knowledge of CRT keyboard to process transactions.
• 80% accuracy in demographic input
• Demonstrated excellent verbal and written communication skills
• Ability to work in an EMR

Responsibilities

• Greet, interact with, direct patients, visitors and others appropriately. Provide relevant information regarding department procedures, fees, and services. Facilitate referral to physicians and ancillary departments.
• Answer incoming calls, respond to inquiries or appropriately make referral within the department or outside the practice. Open, sort, review and distribute mail.
• Participate in compiling pertinent data for patient demographic records, admit and discharge patients, schedule appointments, refer for tests and other services and take phone notes.
• Complete required forms/reports and enter data into computer, for correct insurance billing. Tabulate receipts, following billing procedures.
• Maintain records/files, obtain authorization forms for services and release of records.
• Operate various standard and/or automated office equipment(computer, calculator, telephone, intercom, copier and fax).
• Assume preceptor role for new clerical assistants

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED