Medical Receptionist

DOCTORS FIRST • Germantown, MD

7d • Onsite

About The Position

First Medical Associates is a well-established primary care practice dedicated to providing exceptional adult care. Our Columbia office is a part of a growing network of locations committed to delivering top-notch healthcare services. We pride ourselves on our patient-centered approach, and our team is passionate about maintaining a welcoming and efficient environment for all patients. We are seeking a professional and friendly Medical Receptionist to join our Columbia office. This role is essential in ensuring a smooth patient experience from check-in to check-out. You will be the first point of contact for our patients, assisting them with electronic check-in, scheduling, and general inquiries. With our dedicated call center handling most incoming calls, you can focus on providing exceptional in-person service.

Requirements

• Fluency in Spanish is required to effectively communicate with our diverse patient population.
• Comfortable with electronic medical records (Athenahealth EMR experience is a plus) and electronic check-in systems.
• Strong interpersonal and communication skills, with a commitment to patient satisfaction.
• Ability to manage multiple tasks efficiently while maintaining a high level of accuracy.
• Willingness to assist colleagues and contribute to a positive team environment.

Nice To Haves

• Prior experience as a medical receptionist or in a similar role is preferred.

Responsibilities

• Assist patients with our electronic check-in process, ensuring all information is accurate and up-to-date.
• Help patients schedule follow-up appointments and manage the flow of the waiting room.
• Greet patients with a friendly and professional demeanor, ensuring a welcoming environment.
• Provide clear communication in both English and Spanish, assisting Spanish-speaking patients with their needs.
• Use Athenahealth EMR to update patient information, process paperwork, and ensure records are maintained accurately.
• Assist medical staff with administrative tasks as needed, contributing to a smooth workflow.

Benefits

• Opportunities for growth and development within our expanding practice.
• Competitive salary and benefits package, including health insurance, paid time off, and more.
• Supportive work environment with a predictable schedule.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed