Medical Receptionist

Boston Childrens Health Physicians LLP•Hawthorne, NY

8d•Onsite

About The Position

Seeking a Full Time Medical Receptionist to work in BCHP's Pediatric Neurology Office in Hawthorne, NY. Schedule will be Monday-Friday 9:00am-5:00pm with a pay range of $19/hr-$21/hr. Bilingual proficiency with English and Spanish is preferred.

Requirements

Experience with Electronic Medical Records is essential
High school degree or equivalent required

Nice To Haves

Bilingual proficiency with English and Spanish is preferred
Familiarity with the NextGen EMR is a plus
Pediatric experience preferred

Responsibilities

Performs duties to support the goals and objectives of Boston Children's Health Physicians in its efforts to provide quality service and patient satisfaction
Demonstrate continuing education by completing all required annual trainings, as stated in the Training Curriculum, including but not limited to care coordination, population health management and self-management support techniques.
Complete annual corporate compliance training
Understand and effectively communicate HIPAA compliance, corporate compliance and client confidentiality
Ensure and/or remain in compliance with local, state and federal regulation
Verify all patient and family demographics
Verify all insurance information
Check the online pre-visit registration through the Phreesia program, adding and/or correcting any information in the patient database.
Follow-up on any positive responses in the Coronavirus screening through Phreesia
Phreesia should also be checked at the end of the day to prepare for the next day's visits. Incomplete registration and positive screenings should be dealt with at that time.
Checking the online payment of balances and copayments, and assisting parents in making these payments at the time of the visit if not done prior to the visit
Assisting new patients in completing the registration forms
Updating all information in the patient's electronic record, including removing an Alerts that no longer apply
Assist patients in obtaining access to the Patient Portal for each child in the family
Manage referrals to specialists and insurance inquiries.
Make appointments for future visits for patients as they exit.
When necessary, assist in answering telephone calls, making and changing appointments