Medical Receptionist

AFC Urgent CareSouth Portland, ME
$18 - $23Onsite

About The Position

AFC Urgent Care, located just over the Casco Bay Bridge in South Portland, is hiring a part-time Patient Service Representative/Medical Receptionist to work primarily weekends from 8am-5pm. AFC Urgent Care has a wonderful reputation for providing best in class care; and is one of the most highly reviewed urgent cares in the state with a 5-star Google rating and over 1,300 reviews. Learn more about joining our team who shares one common goal - to deliver the best possible patient experiences and care. AFC Urgent Care South Portland is part of the largest network of urgent cares in the nation with 400+ clinics caring for nearly 3 million patients a year. Each AFC clinic is locally owned and operated and provides the highest quality care for all non-life-threatening illnesses and injuries. Open 7 days a week, no appointment necessary with a lab and x-ray on-site. AFC’s stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.

Requirements

  • High school diploma or equivalent
  • Proficient with the use of computers, experience with electronic medical record systems preferred
  • 2-3 years of customer service experience, medical reception experience preferred
  • Available to work predominantly weekends 8am-5pm

Nice To Haves

  • Friendly, professional, hard-working and have a contagious positive attitude
  • Genuine and kind, and like to make people feel welcomed and special
  • Great with clear, professional and positive verbal and written communication skills
  • Dependable, able to multitask and are a team player

Responsibilities

  • Greet our patients as they enter the center always making them feel welcomed
  • Provide patients with the necessary forms to complete providing explanations and assistance as needed
  • Register patients entering demographic and insurance information with upmost accuracy into our electronic medical record system
  • Verify insurance eligibility, collect and record receipt of co-pays
  • Answer telephone calls and relay messages as needed
  • Perform various clerical duties such as photocopying forms, faxing and scanning
  • Other administrative duties as assigned/needed
  • Help to ensure that the patients are flowing through the center efficiently

Benefits

  • Life Insurance
  • Short Term Disability
  • 401(k) matching
  • Competitive salary
  • Paid time off
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