Contingent Medical Receptionist

Together Women's Health, LLC • Royal Oak, MI

73d • Onsite

About The Position

Together Women's Health Imaging Center is seeking a Contingent Receptionist to provide coverage for Saturdays, vacations, or evening shifts. The Receptionist serves as a brand ambassador, responsible for offering a warm welcome to every patient, every time. This role requires outstanding customer service, both over the phone and in person. Key duties include greeting patients, scheduling future appointments, and efficiently utilizing the Electronic Health Record (EHR) system.

Requirements

• Previous customer service experience required
• Strong communication skills both oral and written
• Must be detailed oriented and have the ability to multitask

Nice To Haves

• 1 year previous medical office experience preferred
• Experience in a medical setting preferred
• New graduates from a receptionist program welcome

Responsibilities

• Greeting every patient with a smile
• Completing and updating patients' insurance information with accuracy and efficiency
• Utilizing the Electronic Health Record system to complete the registration process and facilitate the patients' visit with their Physician, Certified Nurse Midwife and /or the diagnostic technician
• Completing the check out process by assisting the patients with scheduling future appointments & providing referral information as directed by the providers
• Verifying insurance eligibility to ensure timely billing to a third party vendor
• Collecting co-pays and deductibles as directed by the billing policies
• Answering the appointment line and checking the Email appointment request system
• Scheduling appointments for the patients at one of office sites and / or diagnostic departments
• Providing exceptional service and ensuring each patient's encounter with our practice is professional, warm and caring and has met their needs.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed