Contingent Medical Receptionist

Together Women's Health, LLC • Royal Oak, MI

1d • Onsite

About The Position

Together Women's Health Imaging Center is seeking a Contingent Receptionist for Saturday, vacations, or evening coverage. This role serves as a brand ambassador, responsible for providing a warm welcome and outstanding customer service to every patient, both on the phone and in person. The Receptionist will also handle patient greetings, schedule future appointments, and efficiently utilize the Electronic Health Record system.

Requirements

• Previous customer service experience required
• Strong communication skills both oral and written
• Must be detailed orientated and have the ability to multitask

Nice To Haves

• Experience in a medical setting preferred
• 1 year previous medical office experience preferred
• New graduates from a receptionist program welcome

Responsibilities

• Greeting every patient with a smile
• Completing and updating patients' insurance information with accuracy and efficiency
• Utilizes the Electronic Health Record system to complete the registration process and facilitate the patients' visit with their Physician, Certified Nurse Midwife and /or the diagnostic technician
• Complete the check out process by assisting the patients with scheduling future appointments & providing referral information as directed by the providers
• Verifying insurance eligibility to ensure timely billing to a third party vendor
• Collect co-pays and deductibles as directed by the billing policies
• Answer the appointment line and check the Email appointment request system
• Schedule appointments for the patients at one of office sites and / or diagnostic departments
• Must have a strong commitment to providing exceptional service and ensuring each patient's encounter with our practice is professional, warm and caring and has met their needs

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees