Medical Receptionist- Internal Medicine Clinic- Full-Time
About The Position
Three Crosses Regional Hospital is looking for a Medical Receptionist for our Internal Medicine Clinic that is committed to clinical excellence and building a patient-centered culture. Three Crosses Regional Hospital is an advanced independent healthcare organization led by a local team of professionals dedicated to high quality patient care and being the first choice of patients and providers in the communities we serve. We are dedicated to hiring team members that will adapt to our culture, pride themselves in professionalism, integrity, transparency, two-way communication, and ensuring the safety and well-being of our patients and staff.
Requirements
- High School Diploma or GED equivalent
- 1 year of experience as a receptionist
- Meet all Employee Health Requirement
Nice To Haves
- 1 year of experience in a health care environment
Responsibilities
- Welcome and greet patients, vendors, pharmaceutical representatives, and other visitors to our medical office.
- Obtain reason for visit and check the patient in/out through the Electronic Health Record system.
- Answer calls and relay messages to necessary parties.
- Handle incoming referrals and orders.
- Schedule appointments and send reminders for patients.
- Collect patient charges and follow-up.
- Maintain patient accounts by obtaining, recording, and updating personal and financial information.
- Scan pertinent patient information into electronic health record system, including patient authorizations, identification, etc.
- Obtain revenue by recording and updating financial information, recording, and collecting patient charges.
- Utilize medical office software to schedule new and follow-up appointments.
- Call patients to confirm/remind of follow-up/new patient visits with instructions for arrival and documents to bring to appointment.
- Answer all incoming calls/voicemails and send messages and follow up accordingly.
- Contact/verify insurance for those scheduled.
- Send correspondence and release of information to external providers to ensure data is received by office in a timely manner.
- Assist patients with filling out forms and answering their questions.
- Keep the waiting and reception areas clean and inviting.
- Attend staff meetings as needed.
- Other job duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
