Medical Receptionist Level 3 (4396) FAMILY MEDICINE FRANKFORT

Lexington ClinicFrankfort, KY
Onsite

About The Position

This position performs a scope of procedures or tasks usually focused on combining aspects of the clinical encounter such as: greeting patients, registration duties, expediting, scheduling, telephone triage, EHR work-list, chart prep and maintenance, filing, rooming patients, surgery scheduling, pre-authorization/pre-certification. It maintains positive relationships with patients, family members and other visitors, and fellow employees. The role is responsible for clinical, technical and clerical support associated with the scheduling of procedures within the clinic, as well as coordination of procedures off-site.

Requirements

  • Formal training (high school diploma or equivalent)
  • Experience working with the public
  • Ability to maintain composure in fast-paced and stressful situations
  • Pleasant attitude
  • Neat appearance
  • Excellent communication skills
  • Excellent telephone communication skills
  • Computer skills/experience
  • CPR certification
  • Ability to move, traverse, position self, remain in a stationary position and negotiate steps for up to eight hours per day
  • Motor coordination and complete manual dexterity
  • Articulate speech
  • Visual acuity
  • Ability to hear
  • Attendance is an essential function of the job

Nice To Haves

  • Medical office experience preferred

Responsibilities

  • Greeting patients
  • Registration duties
  • Expediting
  • Scheduling
  • Telephone triage
  • EHR work-list management
  • Chart prep and maintenance
  • Filing
  • Rooming patients
  • Surgery scheduling
  • Pre-authorization/pre-certification
  • Maintaining positive relationships with patients, family members, visitors, and employees
  • Providing clinical, technical, and clerical support for scheduling procedures within the clinic
  • Coordinating procedures off-site
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