Medical Receptionist Connect Center
About The Position
As our Medical Receptionist, you will be the essential first point of contact for patients and visitors within our specialized Palliative Care practice, embodying the compassionate and welcoming spirit of our service. You will play a pivotal role in patient registration, appointment scheduling, and insurance verification, ensuring a seamless and supportive administrative experience. Every day you will warmly greet patients and visitors, manage the reception area, and handle multi-line phone calls with a pleasant and helpful demeanor. You will meticulously register new patients in IDX, accurately verify insurance eligibility and benefits, and update patient demographic and financial information.
Requirements
- High school diploma or GED.
- Strong basic computer skills.
- Proficiency with Outlook, Windows-based, and Google Suite programs.
- Working knowledge of multi-line phones.
Nice To Haves
- Previous medical office or insurance experience.
- Bi-lingual skills.
Responsibilities
- Greet patients and visitors warmly.
- Manage the reception area.
- Handle multi-line phone calls with a pleasant and helpful demeanor.
- Register new patients in IDX.
- Verify insurance eligibility and benefits.
- Update patient demographic and financial information.
- Perform various clerical duties to include: Maintain departmental deposit logs, prepare routine schedules and reports, utilize analytical skills necessary to maintain provider schedules.
- Ensure positive customer service atmosphere and interactions in reception areas.
- Oversee waiting area.
- Coordinate patient movement, reports problems or irregularities.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
