Medical Receptionist – Orthopedics

Southwoods HealthYoungstown, OH
22hOnsite

About The Position

Medical Receptionist – Orthopedics Southwoods Health – Youngstown, OH Southwoods Health is seeking a patient-focused Medical Receptionist for our Orthopedic office in Youngstown. This role is the face of our practice, ensuring every patient receives a professional, proactive, and welcoming experience. At Southwoods, it’s not just about the treatment, but how you’re treated. Join a team that prioritizes quality care and professional integrity.

Requirements

  • Medical receptionist experience preferred.
  • Proficiency in Microsoft Office and medical terminology.
  • Exceptional customer service, high attention to detail, and a professional demeanor.
  • Strong problem-solving skills and a cooperative, team-oriented attitude.

Responsibilities

  • Manage registration, check-in, and check-out processes.
  • Collect co-pays and perform insurance verification.
  • Coordinate follow-up appointments and provide post-visit instructions.
  • Perform telephone triage and facilitate provider instructions.
  • Work closely with clinical staff to ensure a seamless patient flow.
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