Medical Receptionist Gastroenterology
About The Position
As our Medical Receptionist, you will be the essential first point of contact for patients and visitors within our specialized Palliative Care practice, embodying the compassionate and welcoming spirit of our service. You will play a pivotal role in patient registration, appointment scheduling, and insurance verification, ensuring a seamless and supportive administrative experience. Every day you will warmly greet patients and visitors, manage the reception area, and handle multi-line phone calls with a pleasant and helpful demeanor. You will meticulously register new patients in IDX, accurately verify insurance eligibility and benefits, and update patient demographic and financial information.
Requirements
- High School Graduate/GED
- Basic computer skills
- Outlook, Windows-based and Google Suites based programs
Nice To Haves
- Previous medical office or insurance experience
- Bi-lingual skills
Responsibilities
- Maintain departmental deposit logs, prepare routine schedules and reports, utilize analytical skills necessary to maintain provider schedules
- Ensures positive customer service atmosphere and interactions in reception areas
- Oversees waiting area
- Answers the telephone in a pleasant and helpful manner
- Coordinate patient movement, reports problems or irregularities
- Working knowledge of multi-line phones
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
