Medical Receptionist

ENT and Allergy of FL. • New Port Richey, FL

1d • Hybrid

About The Position

Scotch Institute of ENT, a division of ENT and Allergy Associates of Florida, is currently seeking a Medical Receptionist for a full-time position. Our main office is located in Wesley Chapel (Seven Oaks area) Monday-Friday and our second location is located in Trinity (New Port Richey) on Mondays, Tuesdays, Wednesdays and Fridays. This position will require commuting between offices. Our areas of focus are ENT (adult and pediatric), Hearing, Allergies, and Sleep Medicine. We have 3 physicians, a nurse practitioner, and a physician assistant. This is an excellent opportunity for an experienced Medical Receptionist who is able to multitask, motivated, able to handle a high volume of patients, phone calls and charts. Must be a self-starter, have EMR, medical records, check in and check out experience and willing to learn all aspects of the ENT and Audiology field.

Requirements

• Minimum 1-year previous experience in a medical practice.
• Strong customer service and interpersonal skills.
• Strong written and verbal communication skills with a clear speaking voice.
• The ability to prioritize and handle a high volume of patients.
• The ability to work in a team environment.
• Working knowledge of medical terminology.
• Strong computer literacy.

Nice To Haves

• Bi-lingual is a plus.

Responsibilities

• Providing superior customer service to all patients and guests
• Answer multi-line phones
• Greet patients upon arrival, sign them in and obtain insurance information and any other necessary data
• Provide patients with intake and new patient forms as well as copies of our office policies and legally required documents.
• Process payments from patients for co-pays and uninsured visits.
• Insurance Verification
• Schedule appointments for new and recurring patients based on Physician and PA/NP availability
• Maintain hard copy patient records as well as the files stored in our EHR
• Call patients to remind them of upcoming appointments and to help them schedule testing for off-site services
• Provide patients with support and guidance as needed

Benefits

• Medical, Dental and Vision: Effective 1st of the month after 60 days of employment.
• Company paid STD, LTD, Life: Effective 1st of the month after 1 year of full-time employment.
• 401(K): Effective 1st of the month after 1 year of employment.
• 6 Paid Holidays: Effective immediately.
• PTO: Time earned per pay period

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees